rtp995 Privacy Data Protection Policy
rtp995 places a high priority on the security of your personal data. This policy clearly explains what data we collect and how we protect it.
Contents
Introduction
rtp995 (referred to as "we" in this policy) operates a digital gaming platform for players in Myanmar. This policy explains how we collect, store, use, and protect the personal data you provide when using our services.
By registering an account at rtp995.vip or continuing to use any part of our service, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please stop using our services.
We will never sell or rent your data. Protecting your personal information is one of our top priorities.
Information We Collect
We collect two types of data from you — information you provide directly, and data captured automatically when you use our services.
2.1 Information You Provide Directly
- To register an account — name, date of birth, contact details (phone number / email), and nationality information
- Payments — transaction records for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
- Communications — messages sent via live chat, and emails sent to [email protected]
- Personal preferences — gameplay preferences and language selection
2.2 Data Collected Automatically
- Device information — IP address, browser type, operating system, device model
- Service activity records — games played, session duration, deposit and withdrawal history
- Cookies and tracking pixel data (see Section 5)
- Communication logs
How We Use Your Information
Collected data is used only for the following purposes—
- Creating, verifying, and maintaining your account
- Processing payments
- Improving our services — updating games, interface, and promotions
- Providing 24/7 customer support
- Fair play and security checks — detecting cheating, preventing money laundering, and identifying fraudulent activity
- Meeting legal requirements
- Sending promotional updates where you have given prior consent
We do not use your data for any purpose beyond what is stated here.
Data Security
rtp995 uses technical, administrative, and physical security measures to protect your personal information—
- SSL / TLS Encryption — all data transfers between your browser and our server are encrypted
- Access Control — our staff's access to data is restricted to their relevant role only
- Payment Data Protection — payment information is not stored on our server and is handled directly by the respective payment provider
- Regular Security Audits — we run regular security checks on our platform to identify and fix vulnerabilities immediately
- Data Breach Response — in the event of any data breach, we will notify you as quickly as possible and take preventive action
No digital service can guarantee 100% security, but we are committed to providing the best protection we can with the technology available.
Data Retention Period
We retain your personal information only for as long as necessary—
- Account Data — kept for the duration your account is open, then deleted 5 years after account closure
- Payment Records — retained for 5–7 years in line with financial record-keeping and legal requirements
- Communication Records — customer support chat logs and emails are retained for 2 years
- Game History — records of games played and play sessions are kept for the duration your account is open
After the retention period ends, data is securely deleted or anonymised and may be retained further for statistical purposes.
Your Rights
You have the following rights regarding the personal information we hold about you—
Right to Access
You can request to see what data we hold about you
Right to Rectification
You can request correction of any inaccurate personal information
Right to Deletion
You can request that your data be deleted, as long as there is no legal reason preventing it
Right to Portability
You can export your data in a readable format and transfer it to another service
Right to Restriction
In certain cases, you can request that processing of your data be temporarily paused
Right to Object
You can opt out of promotional communications and object to the processing of your data for marketing purposes
To exercise these rights, email us at [email protected] or contact us via live chat. Requests will be handled within 30 days.
Underage Users
rtp995 services are for users aged 21+ only. We do not knowingly collect or store personal information from anyone under the age of 21.
If you become aware that a minor is using our website, please contact us — we will close the account immediately and delete any data collected.
21+ only. Parents and guardians, please monitor your children's access to this website.
Policy Updates
We may update this privacy policy as our services evolve. When changes occur—
- We will update the "Last revised date" at the top of this page
- For significant changes, we will notify you via your registered email address
- Continuing to use our services after the updated policy is published means you accept the changes
You can revisit this page at any time to check for policy updates.
Contact Us
If you have any questions, requests, or comments about this privacy policy, you can reach the rtp995 customer support team at—
Our customer support team is available 24/7 and will handle Myanmar players' privacy-related questions in Burmese.