rtp995 Terms and Conditions and Service Rules

These terms and conditions ("Terms") are a legally binding agreement between any player ("you" or "user") who uses the rtp995 platform ("Service") and rtp995 ("we").

By accessing this website, registering an account, or using the service in any way, you confirm that you have read, understood, and fully agreed to these Terms. If you do not agree, please stop using the website.

rtp995 reserves the right to update these Terms at any time, and any changes take effect from the date they are published on the website. Continued use of the service after an update means you accept the revised Terms.

Age Restriction

You must be 21 or older to access and use rtp995. Anyone under 21 is strictly prohibited from registering or using the service. If an underage account is found, rtp995 will close it immediately and handle any transactions made on that account as appropriate.

One Account Only

Each user may hold only one account. rtp995 has the right to investigate duplicate accounts, shared IP addresses, or suspicious betting patterns linked to the same individual. If found, any bonuses will be voided and the account may be closed.

Registration Accuracy

The information provided when opening an account — name, phone number, and payment method ownership — must be accurate and complete. Withdrawals cannot be made from accounts opened with incorrect information, and rtp995 may freeze the funds. If your information changes, you must notify rtp995 customer service immediately.

Account Security

You are responsible for keeping your account password secure. rtp995 does not allow you to share your password with anyone. If you have not shared it but discover that a third party has accessed your account, contact customer service immediately. rtp995 is not responsible for any losses resulting from transactions you carried out yourself.

Minimum Deposit Amount

Deposit methods available are KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum deposit for all methods is 5,000 Ks. Deposits below this amount will be automatically rejected by the system, and any bank fees charged will not be refunded — this depends on the bank's own policy.

Minimum Withdrawal Amount

The minimum withdrawal amount is 10,000 Ks. After verification by rtp995, withdrawals are normally processed within 5–30 minutes. Player winnings will only be returned to the original owner of the payment method used, and transfers to third-party accounts will not be made.

Processing Time and Verification

Withdrawals may be subject to KYC (Know Your Customer) verification. rtp995 reserves the right to hold and review any suspicious transactions. rtp995 is not responsible for any delays caused by the verification process.

Financial Restrictions

To prevent money laundering, rtp995 may report suspicious transactions to the relevant authorities. Players confirm that the source of their funds is legitimate. If this is found to be violated, rtp995 may claim any applicable penalties.

Welcome Bonus

rtp995 offers a 200% Welcome Bonus on your first deposit, up to a maximum of 100,000 Ks. For example — if you deposit 20,000 Ks, you receive a bonus of 40,000 Ks, giving you a balance of 60,000 Ks. To be eligible to withdraw, you must wager the bonus amount: 40,000 Ks × 20 = 800,000 Ks.

Another example — if you deposit 120,000 Ks, you receive the maximum bonus of 100,000 Ks, giving you a balance of 220,000 Ks. The wagering requirement is 100,000 Ks × 20 = 2,000,000 Ks. The bonus must be used within 7 days of deposit; if the requirement is not met, the bonus may be forfeited.

Bonus Cancellation

• Accounts that may have their bonus removed — accounts that request a withdrawal before making an initial deposit
• Cases where a withdrawal is requested before the wagering requirement is met
• Accounts found to have abused the bonus
• Duplicate accounts opened by the same player

Bonus Terms Changes

rtp995 reserves the right to modify bonus amounts, wagering requirements, and related terms without prior notice. Changes take effect from the date they are published on the website and do not affect any bonus already in progress.

Fair Play

Players on the rtp995 platform must follow these rules—

• Do not use game software, bots, auto-click systems, or any other tools designed to manipulate gameplay
• Do not use third-party software to directly control game outcomes
• Do not threaten or harass rtp995 staff or other players
• Do not pretend to play for the purpose of money laundering

If any of these rules are found to have been broken, rtp995 may cancel the offending player's balance and bonus, and close their account.

Personal Data Protection

rtp995 will not sell or share any player's personal information with any third party, and will protect it in accordance with the applicable privacy policy. You can read the details in rtp995's Privacy Policy.

Service Suspension

rtp995 may suspend the service without prior notice in the following situations—

• Scheduled maintenance periods
• Circumstances beyond our control (e.g. server issues, network outages)
• Situations where continued operation is determined to be non-compliant with applicable laws

rtp995 is not responsible for any game losses that occur during a service suspension. However, rtp995 guarantees that player balances (excluding bonuses) will be preserved during that period.

Matters for Which We Are Not Liable

• Game losses resulting from the player's own actions
• Game disconnections caused by the player's internet connection issues
• Financial losses resulting from decisions made by the player themselves
• Service failures by third-party payment providers (e.g. banks)

Game Software Errors

If a technical bug in the game software causes incorrect winnings, rtp995 may void those winnings and restore the correct balance. This applies to any bonus received by players as a result of such an error.

Contact Us First

If any dispute arises, the player must first contact rtp995 via our 24/7 Live Chat service or at [email protected], where support is available in Burmese. If you are not satisfied with how rtp995 has handled the matter, you may request external dispute resolution.

Dispute Submission Timeframe

Financial disputes must be submitted within 14 days of the transaction, and rtp995 will not be able to process any disputes raised after that period. Game result disputes must be submitted within 7 days of the game being played.

Priority of These Terms

These terms should be read alongside any service guidelines on the rtp995 website and do not override them. Bonus terms for specific promotions supplement this agreement, and in the event of a conflict, these terms take priority.

Translation

The official language of these terms is Burmese. Any translation is for reference purposes only, and in the event of a dispute, the Burmese version takes priority.

Severability

If any provision of these terms is found to be legally unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be replaced with the nearest valid provision that best reflects the original intent.

rtp995 is a platform that puts players' wellbeing and financial interests first, and we encourage responsible gaming—

• Do not play beyond your means
• Avoid chasing losses
• Set a budget for gaming in advance and stick to it
• If gambling is causing problems in your life, contact rtp995 customer support to request Self-Exclusion

Detailed guidance on Responsible Gaming is available on a dedicated page.